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machtm

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Posts posted by machtm

  1. I once installed OSTicket and configured it for a client. Works good no doubt. But yes, three and a half years back, it wasnt as well documented as it seems to be today. I had a harrowing time setting up the emails and perventing them from landing up in spam. Later found a way out, and changed all emails to gmail ones and removed all instances of any .domainname emails.

     

    Yeah, they have definitely come a long way.

     

    Does anyone know of any free competitors of Osticket that are available? A google search brings up a few, but OSticket is the only web based support ticketing system I've ever implemented.

  2. Thanks for your response, lot of awesome info there .... Especially mentioning the core code of Drupal.

     

    I've heard that american military and other government agencies use drupal for their websites because it is a lot more secure than wordpress but haven't found much documentation or articles to back that up (yet).

     

    thanks again!

  3. Looks cool!

     

    Check out Scott Stratton on youtube and his rant on the UNimportance of logos in today's world :) ---- it doesn't hugely apply to this website but it's something to keep in considering when working on your marketing plan!

  4. I recently got involved in a project of fixing up some websites that were built using drupal... I've been using wordpress for a couple of years and prefer it so far...

     

    Just wondering if any of you have experience with drupal and know of what the main reason a company would choose to use it?

     

    thanks!

     

     

  5. I set up OSTicket for a services company (b2b) and it worked great for them! Its actually a really amazing ticketing system , I used to work in IT and it was better than the support logging system many companies were using (5+ years ago).

     

    It took a little bit to modify the look and feel of OSticket but in the end it was exactly what my client needed.

  6. That pretty much sums it up

    Except I dont get what your trying to convey with the alst part? Are you saying its better to go yearly? or not?

     

     

    I think this spoiler gives you the best insight into things too good to be true:

     

     

     

     

    The way these companies make there money is by selling it at a very low cost  providing very cheap support and generally low costs all around. Think of it like a like a budget hotel. They don't do anything special but provide the very basic of accommodation.

     

    If you did go with a very cheap host then you might find:

    • Very limited tech support. (Cheap Host = Cheap Staff = Less experienced to deal with your problems)
    • Very limited resources. (The less they can give you for that $1 they will. Limit the number of email accounts, sub domaines, SQL Databases...)
    • Very limited uptime. (I'm not saying it's going to go down every day for 4 hours but they aren't going to be providing you with the security that websites require to keep the uptime)

    If you really want to get behind a project (or if you think web hosting is going to be a thing for a long time) look into getting a Multiple Website Hosting Account. These hosting packages allow you to host many different websites all with the same account. 

     

    Most websites actually allow you to host multiple websites and buying a hosting package for a longer time (IE: longer then a month) then you end up saving a lot of money. 

     

    x10Premium (for example) has 3 plans:

    • $142.20 for 3 years (Working out at $3.95 a month)
    • $118.80 for 2 years (Working out at $4.95 a month)
    • $71.40 for 1 year (Working out as $5.95 a month)
    • $6.95 for a month

    If your into websites for a living or pleasure then spending that extra $30 for a year of hosting then surely it's going to be worth it? Even better if a website outgrows your hosting package then you can move it on without having to do the messy 'I signed up for a 12 month contract but don't need it because my site is too big' because your other websites just gain the space.

     

    Try this topic if your a bit unsure on about the technical side.

     

    This feedback was awesome! thanks a ton!! I did a bunch of more research early this morning and it looks like the priority of cheap web hosting services are to try and "up sell you" to the next hosting package.... I'm going to check out hawkhosting as well. I'll post back with my decision and let you all know how it went. Thanks a ton!

  7. There are so many $1\month hosting services out there... Does anyone have any experience with them? I'm looking to purchase a couple of different plans to host some websites we're putting up shortly.

     

    thanks in advance!

  8. My formula for gaining twitter followers has been building my brand + monitoring trending hashtags and using them + replying to interesting tweets by other users. I think it's definitely a skill that I haven't completely mastered yet, but definitely getting there. Quality twitter followers can be really beneficial to your company or brand... You just have to search through all of the garbage and fake profiles.

  9. The saying is "Content is King" and it's definitely the truth. I'm not sure if fresh content really affects google SERPs and your ranking. I know that statistics and traffic can definitely affect your search engine ranking. The more content the better, you want to make sure your site is coming up when as many key words relating to your subject are searched for by someone as much as possible.

  10. To be honest I've found that over the years most of my clients have asked for blogs or CMS implementations and I haven't charged or invoiced anyone to "code a page" for them in a very very long time.

     

    In terms of web development I've charged between 250 - $5,000 for complete website implementations.

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