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Showing results for tags 'help desk'.
Has anyone here used osTicket before? It's an extremely easy to use and install help desk solution. Best of all it's FREE. I've used it for a few months now and wow, so much easier then keeps tasks down on a piece of paper. I really don't use it for a help desk solution, but just to track tasks I need to complete. If you are in need of something like this, I would def check it out.
So what have you used to manage projects you are working on? Do you use a project management system or a help desk/ticket system? I'm currently using OSTicket. It's a great piece of software. Easy to setup and use. Very quick and efficient.