don Posted January 28, 2011 Posted January 28, 2011 hi there people, hope yo can help me, i am on windows vista 32bit, recently i brought a hewlitt packadr wireless printer, i have connected it to the router no problem...but the pc will not install it saying that i must turn on windows firewall, i have tried all kinds of things to turn on windows firewall but to no avail, also i am un able to install important security updates, i did a software verification and it is verified, i the trid to download microsoft security essentials, but was not able to.........is there any hope for me, ?? at the moment i am using AVG anti virus, thanks for reading this, Don. Quote
Scotteh Posted January 28, 2011 Posted January 28, 2011 Have you tried disabling your UAC? (User account control) Quote
Thrill Posted January 28, 2011 Posted January 28, 2011 Hi Don, Welcome to Geeksoup.net! Can you take a few screenshots firewall settings? We can just check if it's turned on correctly Are there any error codes when you are trying to install important security updates? Also what are the actual updates called? Cheers Quote
Shaunno Posted January 28, 2011 Posted January 28, 2011 Can you not just connect the printer to your PC through USB? I have a wireless printer and to install it you first have to connect it using USB, once the drivers were installed you could disconnect the printer and it would work through the router. Quote
don Posted January 28, 2011 Author Posted January 28, 2011 HI ALL MANY THANKS FOR YOUR REPLIES...got to go to work, will try the various suggestions later.....thanks again, Don Quote
Thrill Posted January 28, 2011 Posted January 28, 2011 No worries Don, be sure to reply. We'll have it solved within no time! Quote
don Posted January 29, 2011 Author Posted January 29, 2011 Hi again folks, have turned off the AUC, as suggested and was able to install a lot of updates, when i tried to install security essentiials, code error 0x80070643 came up, am still unable to install printer, as it require me to turn on windows firewall, which i am unable to do, the printer is a hp b110, thanks, Don. Quote
Thrill Posted January 29, 2011 Posted January 29, 2011 You can download Security Essential manually from: http://www.microsoft.com/security_essentials/ I've attached a file, download that and run through that. It should help fix the 0x80070643 error Quote
don Posted January 29, 2011 Author Posted January 29, 2011 OK Thrill, here we go, ran the fix it 50473, would not install, tried to get the firewall up via Adv security snap-in, got error code 0x6D9, also tried windows defender to get the firewall up, that came up with error code 0x800106ba should i try to get some remote access help? Quote
Thrill Posted January 29, 2011 Posted January 29, 2011 Hi, Let's see if the Firewall process is actually running. 1. Click Start, type services, right click on Services item from the list, click “Run as administrator”.If you are prompted for an administrator password or for confirmation, type your password, or click Continue. 2. From the list of services, double click on Windows Firewall, change the startup type to Automatic, click Start and then click ok. Now let's do the same for Windows Defender. 1. Set the Windows Defender service to Automatic instead of Disabled or Manual. To do this, follow these steps:2. Click Start, type services in the Start Search box, and then click Services in the Programs list. If you are prompted for an administrator password or for confirmation, type your password or click Continue. 3. Double-click the Windows Defender service, and then in the Startup type box, click Automatic. 4. Click OK. Quote
don Posted January 29, 2011 Author Posted January 29, 2011 hi Thrill, defender is on start....ok firewall is on stopped tried to put it to start error code 6801 Quote
Thrill Posted January 29, 2011 Posted January 29, 2011 Do you have any Security software installed such as ESET? Any other firewalls? Try this, though Open a "run as administrator" command prompt. Go to "c:\windows\system32\config\TxR" (or the equivalent location on your PC) - run "attrib –H –S *" to make all hidden files in the directory visible. - run "del *.blf" - run "del *.regtrans-ms" - reboot the machine Quote
don Posted January 29, 2011 Author Posted January 29, 2011 yes i have AVG, would it help if i turned that off....will try the rest Quote
Thrill Posted January 29, 2011 Posted January 29, 2011 It would be better if you completely uninstalled it, and went for something like Avira Antivir. Try the next bit I told you to, that should work Quote
don Posted January 29, 2011 Author Posted January 29, 2011 WHERE DO I TYPE "RUN AS ADMINISTRATOR"? Quote
Thrill Posted January 29, 2011 Posted January 29, 2011 No you don't type Run As Administrator, you right click and click 'Run as Administrator' Go to start type in cmd > then right click the cmd application and hit Run As Administrator. Quote
don Posted January 29, 2011 Author Posted January 29, 2011 i must be thick or summing, when i click on start type cmd> all i get is reciepts from ebay?? Quote
Thrill Posted January 29, 2011 Posted January 29, 2011 You don't type cmd >, you just type "cmd" without the quotation marks Quote
Scotteh Posted January 29, 2011 Posted January 29, 2011 Oh you must be typing it into the search bar, you need to type it in an application called 'run' when you press start look down the side of the menu that pops up and look for a tab called 'Run' and click that, once it's opened type 'cmd' without the quotation marks and hit enter, if it's not located down the side of the start menu type it in search and see if you can find it that way. You could google how to access 'run' if my explanation is incorrect. Quote
don Posted January 29, 2011 Author Posted January 29, 2011 when i type that stuff it comes back as it is not a recognised....... Quote
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