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hi there people, hope yo can help me, i am on windows vista 32bit, recently i brought a hewlitt packadr wireless printer, i have connected it to the router no problem...but the pc will not install it saying that i must turn on windows firewall, i have tried all kinds of things to turn on windows firewall but to no avail, also i am un able to install important security updates, i did a software verification and it is verified, i the trid to download microsoft security essentials, but was not able to.........is there any hope for me, ?? at the moment i am using AVG anti virus, thanks for reading this, Don.

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Hi Don,


Welcome to Geeksoup.net! :o Can you take a few screenshots firewall settings? We can just check if it's turned on correctly :o


Are there any error codes when you are trying to install important security updates? Also what are the actual updates called?


Cheers :)

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Can you not just connect the printer to your PC through USB?

I have a wireless printer and to install it you first have to connect it using USB, once the drivers were installed you could disconnect the printer and it would work through the router.

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Hi again folks, have turned off the AUC, as suggested and was able to install a lot of updates, when i tried to install security essentiials, code error  0x80070643 came up, am still unable to install printer, as it require me to turn on windows firewall, which i am unable to do, the printer is a hp b110, thanks, Don.

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OK Thrill, here we go, ran the fix it 50473, would not install, tried to get the firewall up via Adv security snap-in, got error code 0x6D9, also tried windows defender to get the firewall up, that came up with error code 0x800106ba should i try to get some remote access help?

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Let's see if the Firewall process is actually running.


1. Click Start, type services, right click on Services item from the list, click “Run as administrator”.

If you are prompted for an administrator password or for confirmation, type your password, or click Continue.

2. From the list of services, double click on Windows Firewall, change the startup type to Automatic, click Start and then click ok.


Now let's do the same for Windows Defender.


1. Set the Windows Defender service to Automatic instead of Disabled or Manual. To do this, follow these steps:

2. Click Start, type services in the Start Search box, and then click Services in the Programs list.

If you are prompted for an administrator password or for confirmation, type your password or click Continue.

3. Double-click the Windows Defender service, and then in the Startup type box, click Automatic.

4. Click OK.

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Do you have any Security software installed such as ESET? Any other firewalls?


Try this, though :o


Open a "run as administrator" command prompt.


Go to "c:\windows\system32\config\TxR" (or the equivalent location on your PC)


- run "attrib –H –S *" to make all hidden files in the directory visible.


- run "del *.blf"


- run "del *.regtrans-ms"


- reboot the machine

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Oh you must be typing it into the search bar, you need to type it in an application called 'run' when you press start look down the side of the menu that pops up and look for a tab called 'Run' and click that, once it's opened type 'cmd' without the quotation marks and hit enter, if it's not located down the side of the start menu type it in search and see if you can find it that way.


You could google how to access 'run' if my explanation is incorrect.

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