Google Chrome isnt working :(

[LukeSte]

When i load up google chrome and try and get onto a website this comes up ( image that iv attached) and it say something about firewall or antivirus software thinking wrongly of it, and tell you to adding itas a permitted programme. I havent even got firewall or an antivirus installed on my laptop:L so i dont know what to do D:

[Shaunno]

Windows has a firewall, you could try going to control panel then firewall, then check to see if google chrome is on the exceptions list if it isnt you can manually add it as an exception.

 

http://www.microsoft.com/windowsxp/using/networking/security/winfirewall.mspx

Towards the bottom half of that page is how to add an exception to your firewall.

[LukeSte]

Tried that but it hasnt worked :/

[Shaunno]

Does your other browsers connect ok to the internet?

You could try re-installing chrome.

[LukeSte]

yeh started using internet explorer again, and i uninstalled it and tried to install it again but it wouldnt work

[Thrill]

This is most likely your antivirus program (eg. McAfee Total Protection) blocking Chrome from accessing the internet. The firewall is blocking Google Chrome because the antivirus program no longer recognizes it - even though it is on the list of permitted programs. To fix this problem:

 

1. Click on Firewall > Settings

2. Click on Program Permissions

3. Click Google Chrome & the Delete button

4. Click the Add button

5. Browse for the Google Chrome.exe file (it should be in your User folder>App Data>Local>Google>Chrome>Application

6. Add the program and you're done!

 

Try this

[LukeSte]

Iv tried this and still doesnt work.

[Shaunno]

Try adding Google Chrome as a permitted program in your firewall or antivirus software's settings. If it is already a permitted program, try deleting it from the list of permitted programs and adding it again.

[LukeSte]

Iv done this shaun!!!