Jump to content
crumblepie

What to do when people don't like the theme?

Recommended Posts

It would really depend if it were one or two members or a good chunk of the community. I'd run a quick poll and base my decision on the results. Clearly if everyone hated the design it would have negative effects on your growth.

Share this post


Link to post
Share on other sites

I agree with what Nathan said, there can't ever be everyone who likes the theme of your website. You should try to make one which pleases most of the people. If you own a forum or blog, do a poll first about which colour theme they would like first. Then you should give some choices of the free designs and tell them to choose from it and then get someone to make a similar design to that.

Share this post


Link to post
Share on other sites
I have a custom theme for my site but I also have a few others for members to choose from for those who don't like our default skin.

 

Makes sense I can see having a light and dark option.

Share this post


Link to post
Share on other sites

I agree with Nathan in the fact that it's your site... you've spent money on it. You're members will always voice their opinion and get over it. :)

 

If you've spent a lot of time, energy and money on it... I would def keep it up, But just give them another option to choose from.

Share this post


Link to post
Share on other sites

I am usually fairly stubborn when it comes to things like this. Unless there is a fairly large chunk of the community who don't like the theme I will then change it, but if it is only a small percentage, I will change their themes to another theme that they prefer.

Share this post


Link to post
Share on other sites

It makes sense to provide a dropdown box allowing user to select their own theme. As others have already said, it is difficult to please everyone so don't lose your sleep over it. Give your users more choice and they are less likely to complain.

Share this post


Link to post
Share on other sites

It makes sense to provide a dropdown box allowing user to select their own theme. As others have already said, it is difficult to please everyone so don't lose your sleep over it. Give your users more choice and they are less likely to complain.

This is what I'd do. Provide the users with one~two of the free theme options that can be easily found on the net, or through your forum software.

Share this post


Link to post
Share on other sites

It makes sense to provide a dropdown box allowing user to select their own theme. As others have already said, it is difficult to please everyone so don't lose your sleep over it. Give your users more choice and they are less likely to complain.

Best way to deal with it,

Share this post


Link to post
Share on other sites

Well if multiple people are telling you the same thing I would suggest making a poll on maybe what they would like to see changed, because as a human beings it’s hard to criticize our own work, and some of the best criticism I have received are from people I don’t know, but you can’t please everyone like people above me have all ready stated.

Share this post


Link to post
Share on other sites
I agree with Nathan in the fact that it's your site... you've spent money on it. You're members will always voice their opinion and get over it. :)

 

If you've spent a lot of time, energy and money on it... I would def keep it up, But just give them another option to choose from.

 

I see what you mean, but still, if you want traffic, you can not only think about what YOU want. Sure, you put time, maybe money, and effort into making the site, but you are also asking your members to make an effort to be active on your site. If they are not comfortable with viewing the site that you made, and you are unwilling to change it because of what YOU did, then you cannot expect your members to grow in numbers. Like usually said, 'the customer is always right', and that applies for getting traffic also. I know sites that I have stopped visiting because the layout was too tiresome to watch, or too complicated to navigate, so you should think about that if you want to get successful with getting traffic. =)

Share this post


Link to post
Share on other sites

I'd probably ask the forum what they would prefer to see with the design and layout before doing anything else about it and wasting any more money on it. Of course I would also probably be rather frustrated in paying for a unique design just to have people dislike it.

Share this post


Link to post
Share on other sites

Were the forum members asked for their input prior to the redesign? If you went forward with a redesign without any input or feedback from them, then that is likely part of the problem. You need to spend some time getting to know how others are using your site and use those learnings to guide you in your redesign. Things such as where to place the login box, heat maps of where people are interacting with the most, ad placement, etc... are all important.

Share this post


Link to post
Share on other sites

Well, it depends on how many people don't like it. If it's just a few people, then I'd say to just forget their opinions and carry on. But if it is almost all of your readers, then you should change it.

Before changing it, I would make a post or something, and ask them to put some ideas into it, so you'd be sure that everyone would like it.

Share this post


Link to post
Share on other sites

I'd give them the option for the default theme and the theme that I did. If they don't like both then they have to wait for the next theme update. I don't think that a theme would impact the users that much that they would just stop using the forum. Maybe they would not like it but it wont get to the part where they just stop visiting.

Share this post


Link to post
Share on other sites

When you say you spent a lot of money on it, do you mean that you purchased a commercial theme? Or perhaps you hired someone to come up with the design for you and build it? To some extent, if I didn't have any expertise in design and hired someone who I thought did to design a new theme for me, I would be rather irritated with them as well if their design isn't well received by my users. Part of the reason I was paying them was for their design skills and if they are creating user interfaces that are unintuitive and annoying for the users then they didn't do their job.

 

If I designed it entirely myself based on what I though the users wanted and got an overwhelmingly poor response, I wouldn't take it too personal. If you did a complete overhaul without any input from them, or without some testing of changes incrementally first, that's part of the problem right there.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...