BlackHatClass Posted April 16, 2012 Share Posted April 16, 2012 Hi all Which is the best and the most secure free helpdesk software? I've seen Trellis (amazing) and hesk (very lightweight). Any other recommendations? Thanks Quote Link to comment Share on other sites More sharing options...
Administrators Nathan Posted April 16, 2012 Administrators Share Posted April 16, 2012 I use http://osticket.com/ . Works great! Quote Link to comment Share on other sites More sharing options...
crumblepie Posted April 16, 2012 Share Posted April 16, 2012 I use faqtastic for wordpress - easy to install and use! Quote Link to comment Share on other sites More sharing options...
Zacko Posted April 17, 2012 Share Posted April 17, 2012 I use http://osticket.com/ . Works great! I've seen this used on many reputatable sites; although I haven't used it personally, I'll vouch for it as well! Quote Link to comment Share on other sites More sharing options...
bryce12 Posted April 17, 2012 Share Posted April 17, 2012 I use osticket as well. I have not used hesk but have seen some great reviews for Trellis. It also depends on what kind of features you are looking for, if you don't want too many features then it is best to go with a lightweight solution. Quote Link to comment Share on other sites More sharing options...
BlackHatClass Posted April 20, 2012 Author Share Posted April 20, 2012 I use faqtastic for wordpress - easy to install and use! Never heard of this. Will check it out. I have seen OSticket, and I think Trellis is better looking and much feasible than OSticket. Quote Link to comment Share on other sites More sharing options...
Sohani30 Posted April 24, 2019 Share Posted April 24, 2019 Here are some of the best Free Help desk software you can find on the Internet: osTicket HelpDesk Z SolarWinds Web Help Desk Liberum Faveo Help desk Spiceworks Hesk They are completely Free and you can deploy them in a small to medium enterprise environment easily. HTH! Quote Link to comment Share on other sites More sharing options...
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